[
  {
    "srNo": 1,
    "topic": "What is the GlobalPay Smart Currency Card?",
    "description": "GlobalPay Smart Currency Card is a multi-currency forex card from WSFx Global Pay Ltd, powered by YES BANK. It is a foreign currency denominated Prepaid Card which can be loaded with multiple currencies on a single Card that makes your foreign trip totally hassle-free and convenient. Your GlobalPay Smart Currency Card comes with a unique INR wallet for your domestic payments. It is globally accepted at more than 31.4 million VISA merchant outlets. You can also use this card on international e-commerce websites."
  },
  {
    "srNo": 2,
    "topic": "What features make the GlobalPay Smart Currency Card unique?",
    "description": "<ul><li>App-enabled card management</li><li>INR wallet feature</li><li>Tap and Pay money on your trip abroad</li><li>Wallet to Wallet transfer</li><li>Globally accepted at more than 31.4 million VISA merchant outlets</li><li>Instant transaction updates through SMS and Email</li><li>24/7 Customer Service Support</li><li>Chip and PIN based card for enhanced security against fraud and misuse</li></ul>"
  },
  {
    "srNo": 3,
    "topic": "Where do I get the GlobalPay Smart Currency Card?",
    "description": "GlobalPay Smart Currency Card is available for purchase in the GlobalPay App and over the counter at WSFx Global Pay Ltd branches. You simply need to place a “Buy New Card” request in the App or walk into our branch with required documentation. The card will get activated within 24 business hours from realization of funds.<br>Please <a href='<?= base_url('contact-us') ?>' target='_blank'>click here</a> to locate a nearest GlobalPay Branch."
  },
  {
    "srNo": 4,
    "topic": "What is the GlobalPay Smart Currency Card INR Wallet?",
    "description": "Your GlobalPay Smart Currency Card comes with an INR wallet for your domestic needs. After your return from your foreign trip you can transfer your unspent foreign currency from your foreign currency wallet to your INR wallet and use it for your domestic purchases at VISA merchant establishments.<br><br>Please note that you will not be able to transfer funds from your INR wallet to foreign currency wallet, but you can withdraw your funds from your INR wallet from your nearest ATM.<br>*The amount loaded after conversion on INR currency wallet/card will be done as per the RBI vide PPI Guidelines (Currently INR 100000)<br>*Conversion fee of 1% will be applicable"
  },
  {
    "srNo": 5,
    "topic": "What is the validity of the GlobalPay Smart Currency Card?",
    "description": "The GlobalPay Smart Currency Card is valid for five (5) years from the date of its purchase."
  },
  {
    "srNo": 6,
    "topic": "What is the maximum limit to carry forex in the GlobalPay Smart Currency Card?",
    "description": "The overall limit available for an individual, under Liberalized Remittance Scheme for Resident Individuals (LRS) is USD 2,50,000 per financial year and the other limits as per Schedule III pertaining to travel, business, medical, education, immigration, etc. have been subsumed under the LRS limit (within the overall limit of USD 2,50,000 per financial year). Eligibility criteria for Minors is up to 10 years or below."
  },
  {
    "srNo": 7,
    "topic": "What documents should I submit for purchasing the GlobalPay Smart Currency Card?",
    "description": "<ul><li>Duly filled and signed GlobalPay Smart Currency Card Application Form</li><li>Copy of self-attested Passport (carry your original Passport for verification)</li><li>Copy of self-attested Ticket or Visa (carry originals for verification)</li><li>PAN Number has to be mandatorily mentioned on the Application Form with a self-attested copy of the same</li><li>If the address mentioned on the application form differs from the address mentioned on the Passport, then an additional address proof needs to be submitted</li></ul>"
  },
  {
    "srNo": 8,
    "topic": "Will I have to submit my transactional documents physically after uploading in the GlobalPay App?",
    "description": "Yes, our service executive will pick up the physical documents from your mentioned address on the app. Please make sure to keep them ready and signed on time."
  },
  {
    "srNo": 9,
    "topic": "Which all currencies can be loaded on the GlobalPay Smart Currency Card?",
    "description": "Your GlobalPay Smart Currency Card can be loaded with world’s 14 major currencies along with INR;<br><ul><li>United States Dollar (USD)</li><li>Great Britain Pound (GBP)</li><li>Euro (EUR)</li><li>Canadian Dollar (CAD)</li><li>Australian Dollar (AUD)</li><li>Singapore Dollar (SGD)</li><li>Arab Emirates Dirham (AED)</li><li>Japanese Yen (JPY)</li><li>Saudi Riyal (SAR)</li><li>Thai Baht (THB)</li><li>New Zealand Dollar (NZD)</li><li>South African Rand (ZAR)</li><li>Hong Kong Dollar (HKD)</li><li>Swiss Franc (CHF)</li></ul>"
  },
  {
    "srNo": 10,
    "topic": "How can I confirm if my GlobalPay Smart Currency Card has been charged/loaded and when can I start using it?",
    "description": "Your GlobalPay Smart Currency Card is ready for use once you get an activation mail and SMS on your registered email ID/ Indian Mobile number shortly after your card is loaded, reloaded or refunded. To check the balance of the card, download the GlobalPay App from Play Store/App Store and check your transaction history anytime."
  },
  {
    "srNo": 11,
    "topic": "Are there any restrictions on the usage of the GlobalPay Smart Currency Card in any of the country or currency?",
    "description": "Yes, this Card cannot be used in Nepal, Bhutan and in countries as per UN sanction list time to time."
  },
  {
    "srNo": 12,
    "topic": "Which ATMs accept the GlobalPay Smart Currency Card?",
    "description": "All ATMs overseas displaying the VISA symbol will accept your GlobalPay Smart Currency Card."
  },
  {
    "srNo": 13,
    "topic": "What are the fees and charges of the GlobalPay Smart Currency Card?",
    "description": "<table class='table table-bordered'><tr><th>Issuance Fee</th><th>Reload Fee</th><th>Cross Currency Fee (Mark-up Fee)</th><th>Cash Advance / Cash Disbursement Fee</th><th>Wallet to Wallet Transfer Fee*</th><th>Inactivity Fee</th><th>Lost Card Replacement Fee</th></tr><tr><td>INR 150/-</td><td>INR 100/-</td><td>3% of Transaction Amount</td><td>2% of Transaction Amount</td><td>2% of Transaction Amount</td><td>NIL</td><td>International Location: INR 2500.00 ** ; Indian Locations: NIL </td></tr></table><table class='table table-bordered'><tr><th>Currency</th><th>USD</th><th>GBP</th><th>EUR</th><th>CAD</th><th>AUD</th><th>SGD</th><th>AED</th><th>JPY</th></tr><tr><td>Balance Enquiry Fee at ATM</td><td>0.50</td><td>0.50</td><td>0.50</td><td>0.75</td><td>0.75</td><td>0.75</td><td>2.00</td><td>60.00</td></tr><tr><td>ATM Cash Withdrawal Fee</td><td>2.00</td><td>1.50</td><td>1.75</td><td>2.50</td><td>2.50</td><td>2.75</td><td>7.25</td><td>225.00</td></tr><tr><td>ATM Cash Withdrawal Limit Per Day</td><td>1,500</td><td>1,000</td><td>1,000</td><td>1,500</td><td>2,000</td><td>1,500</td><td>5,000</td><td>150,000</td></tr><tr><td>POS / Ecom / Cash Advance / Cash @ POS limit Per day</td><td>7,500</td><td>5,500</td><td>6,500</td><td>9,500</td><td>10,000</td><td>10,000</td><td>25,000</td><td>850,000</td></tr></table><table class='table table-bordered'><tr><th>Currency</th><th>SAR</th><th>THB</th><th>NZD</th><th>ZAR</th><th>HKD</th><th>CHF</th><th>INR</th></tr><tr><td>Balance Enquiry Fee at ATM</td><td>1.75</td><td>16.00</td><td>0.75</td><td>7.00</td><td>4.00</td><td>0.50</td><td>8.00</td></tr><tr><td>ATM Cash Withdrawal Fee</td><td>7.50</td><td>65.00</td><td>2.75</td><td>28.00</td><td>15.00</td><td>2.00</td><td>20.00</td></tr><tr><td>ATM Cash Withdrawal Limit Per Day</td><td>5,000</td><td>45,000</td><td>1,500</td><td>12,500</td><td>7,500</td><td>1,000</td><td>10,000</td></tr><tr><td>POS / Ecom / Cash Advance / Cash @ POS limit Per day</td><td>25,000</td><td>250,000</td><td>10,500</td><td>1,00,000</td><td>55,000</td><td>7,500</td><td>20,000</td></tr></table><span style='font-weight: 600;'>*Wallet to wallet transfer from your FC wallet to your INR wallet will have a fee of 1% on the transaction amount<br>*Govt Taxes as applicable will be additional <br>**For International location, payment link requesting INR 2500 will be sent to your registered email id for replacement fee covering shipping cost. Post payment, replacement card will be dispatched.</span>"
  }
]